The price incl. VAT displayed with the item is the actual price to be paid. In addition, shipping costs may be incurred for the order depending on the shipping method (A-Post Plus). Normal A-Post shipping is free of charge. The actual shipping costs will be displayed before the order is completed. Other additional costs such as credit card fees and the like do not apply in our shop.

For payments at the post office counter, it can take up to 3 working days until we receive the money from the post office. Immediately after we receive the money, we will send the goods to you. Therefore, you can expect a waiting time of up to 4 working days from the time of payment until you can actually hold your goods in your hands. If you want to speed up the process, send us the stamped deposit slip by email to: kundendienst@phonedepot.ch immediately after you have made your deposit at the post office counter, and we will be able to dispatch the goods straight away.

We show the statutory value added tax of 7.7% on all orders/invoices.

That's no problem, just enter the company name in the checkout as part of your order process. It will then be shown on the invoice. Please note that we cannot subsequently adjust a created invoice.

There can be several reasons for this, which unfortunately are not always given to us by the credit card company. Alternatively, try to complete your payment with a credit card via Paypal. You do not need a Paypal account for this and enter your data there as usual. If this does not work either, please contact your credit card company or use another payment method such as Paypal, Postfinance Card, e-finance, purchase on account, Twint or prepayment.

You can pay easily and securely by credit card (Visa, Mastercard), prepayment, PostFinance Card, PostFinance E-Finance, invoice (Powerpay), Twint, Apple Pay or Google Pay.

If you pay in advance (bank transfer), you have 7 days to transfer the amount. After that, your order will be cancelled automatically. From the moment the payment is received, the normal delivery times apply as indicated on the product.

After a successful address and credit check by our partner Powerpay, you can quickly and easily complete your order with payment by invoice. The payment period is 14 days and there is a maximum purchase limit of CHF 1,000 per customer. You can find more information about our partner Powerpay and the process in the FAQ category "Purchase on account - Powerpay".

With these payment options, the amount is debited immediately. There are no additional costs or fees for you.

The bank details you need, for example, for payment in advance are as follows:

Online Market Rieder GmbH
Industriestrasse 24, 8404 Winterthur
IBAN: CH53 0070 0114 8084 2555 4
BIC/SWIFT: ZKBKCHZZ80A

Zürcher Kantonalbank
Postfach
8010 Zürich
Schweiz

We are a young team at phonedepot.ch and are very informal and collegial. We would like to live this personal (and in our opinion contemporary) culture not only internally, but also externally. This means that we want to talk to our customers at eye level and in a polite and collegial manner. In other words, the "Du" form of address is in no way to be understood as impolite, derogatory or the like, but rather as open, friendly and collegial.